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Offices
India, United States
HQ address
1551 McCarthy Blvd,, Milpitas, 95035, USA
Email
bd@abzooba.com
description
The Next Generation Social Media Analytics Platform

Businesses today are increasingly under pressure to actively listen, identify, and provide goods and services that meet the customer’s need. A single tweet, some facebook comment, or a seemingly innocuous youtube video “gone viral ” has often caused significant damage to a company’s image before they even became aware of this online activity. However, organizations that are proactively listening, analyzing, and taking immediate actions have not only circumvented loss of credibitly but also have turned it around to positive publicity, built customer loyalty,and seen their revenues soar.

Most Social Media monitoring and analyses solutions available in the market today simply cannot handle the volume of information (Big Data) and provide the detailed analyses that is needed by organizations. This is because most solutions are based on keyword recognition and cannot work at depths such as evaluating the text for topics, concepts, themes, or sentiment.

Abzooba’s social media monitoring, analyses, and analytics platform uses sophisticated technologies such as Natural language processing, Domain specific ontologies and Machine learning based classification over Big Data to provide organizations with actionable intelligence and insights in real-time.

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