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- Virtual Communications Corporation is a privately held technology company that develops technology solutions that enable businesses to improve their customer interaction experience. Delivering products based on its patented ALICE technology, the company's line of products and services provide on-demand, live agent interaction via two-way, one-way, and audio-only communications.
World events are heightening building security awareness, causing facilities personnel to seriously review their visitor management policies in order to protect their most valuable assets: people. VCC is pioneering a fully developed virtual platform that enhances building security and awareness and introduces the capability to eliminate the need for on-site security/reception while offering back-office support and data capture. This exciting new technology is expected to rapidly deploy as commercial building managers strive to expand security, increase efficiencies for managing visitor traffic, and reestablish an engaging environment for visitors. Since its inception, VCC has built a client base of 207 customers worldwide earning repeat business and several notable industry awards.
VCC has specifically designed ALICE to fulfill the demand for building security managing visitor traffic, and restoring some of the high touch human interaction in a cost effective manager. The company’s flagship product is an automated receptionist software application. The technology method for live two-way video communications between visitors and remote business representatives integrates what traditionally have been two separate issues: visitor management and building security. In addition to enhancing and/or eliminating traditional security duties, the product provides an added layer of security for commercial buildings. The product also comes equipped with multiple features such as two-way video calling, visitor admittance/management technology and lobby awareness.
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