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Offices
United States
HQ address
1501 4th Ave, Seattle, 98101, USA
Email
info@answerdash.com
description
Shorten the distance between your customers and the help they need, with instant contextual self-service answers on your website or web app.

AnswerDash was born out of four years of scientific research at the University of Washington into how people interact with websites, both desktop and mobile. That research revealed that people are regularly confused online, and when they are, they prefer to simply select items they have questions about, rather than describing their problems in text (as required by email, live chat, forums, or searchable knowledgebases). AnswerDash’s mission is to make the web and mobile web easier to use, reducing user frustration and site abandonment. No typing. No digging. No leaving the page. Simply click or tap to get an answer. Easy and effective.

Today, AnswerDash is a venture-backed company in Seattle, Washington, weaving answers into the fabric of the web, while enabling businesses to increase sales, lower churn, reduce support costs, and gain deep insights into their customers.

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